Our Wholesale Department is operating on a state of art network that is built based on 8 years of industry experience. This network enhances the ability of Our Wholesale Department to offer better service to its customers.
Our Network Operations Center (NOC) is working on 3 shift rotations which enables us to provide 24/7 round the clock support. NOC can providing monitoring and troubleshooting for all customers and vendors that are located on different time zones around the world.
Sales team is constantly looking for niché routes that are always attractive to customers as these routes are quality driven with best prices. Our Wholesale Department sales team always seeks on suppliers that have a direct route in hand with good quality and our main focus is on Middle East, Africa and Asia.
Suppliers always get the high profile traffic that they are looking for their route in order to adjust their operation. Our 24/7 NOC is always in contact with our suppliers to ensure constant operations and any issues are immediately notified to customers.
Finance department is managing the supplier and customer payments on time and this gives confidence to our suppliers knowing that they will get their payment within the contract terms. Finance department plays a key role on Our Wholesale Department success as suppliers are willing to work with us based on good track record of payments. Our reputation in the industry is one of our main success factors.
Monitoring and reporting system is designed to catch the problems instantly by our NOC and calls always released back to customer with proper disconnect code all the time for route advance. Also the supplier is notified immediately in order to get the problem fixed and a notification email is sent to customers and supplier for tracking purposes.